Our mission is simple: to provide the best sports team products and service to our customers at the lowest prices possible. We take great pride in our company, our commitment to customer service and in the products we sell. Our online store is designed to provide you with a safe and secure environment to browse our product catalog.
Returns: We offer a 10 day return policy from day of receipt of items. Personalized and custom orders are NON REFUNDABLE. Products that have been accepted and USED (golf bags, balls, equipment and similar products, etc..) will then be covered under the manufacturer warranty IF ONE APPLIES. ***Due to some manufacturer return policies we may on occasion ask for photos of any damage so that we may forward those on in order to get our return approval to the manufacturer*** We appreciate your cooperation and understanding in these rare occasions and we will try to make the process as streamline as possible for you. Warranty shipping charges back & forth to the manufacturer are NOT covered by Planet Sports Team.
Please use the "Contact Us' form to request an RA# (if needed for your specific product) and the return shipping address for your product as where a product must be returned to varies by product. Be sure to write your RA# (if given) on the outside of your box---returns without an RA# WILL BE REFUSED. You MUST communicate with us BEFORE any return will be accepted and any refund will be given. Unless the product is defective upon delivery or the wrong product shipped, return shipping costs will NOT BE COVERED.
All returns will be credited to the original credit card used for payment. Shipping charges WILL NOT be credited unless the item is defective upon arrival or the wrong product was shipped.
Sales Tax: We are required to charge sales tax on all orders shipping to an address within the state of Florida & California.
Coupon/Discount Policy---- If you have a coupon code, please enter it in the coupon code box on the order form. The best way to keep up with available coupons/discounts is to subscribe to our newsletter ~ you'll always be first to know! Only one coupon or discount can be applied to each order.
Security: You can shop at Planet Sports Team.com with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers.
The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online payments diagram). The company adheres to strict industry standards for payment processing, including:
128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions. When you go to checkout, our website checkout pages are on a secure site, thus the "padlock" on the right end of your web browser.
Industry leading encryption hardware and software methods and security protocols to protect customer information.
Compliance with the Payment Card Industry (PCI) Data Security Standard.
Planet Sports Team.com is registered with the Authorize.Net Verified Merchant Seal program.
Orders: We currently process orders Mon-Fri between 9am-4pm EST. We do our very best to process every order on the day it was placed to ensure the fastest delivery possible to our customers.
Shipping: Planet Sports Team orders will ship within 2-3 business days (unless otherwise stated) and will currently ONLY ship UPS Ground. Your shipping total is based on the total weight of your order. Ground delivery is approximately 3-7 business days from date shipped (not date ordered). On all PST orders, shipping is charged by the total weight of your items. A vast majority of our items are under 10lbs. Below is our shipping chart
Up to 10lbs= $9.95: 10lbs-20lbs=$19.95: